Getting started: put Sylo on your phone line

Sylo answers your business line, your texts, and the chat on your website. Getting it live takes four steps, and most owners finish in about 20 minutes.

1. Create your account

Sign up and start your free 7 day trial. No card is needed to begin. You'll be walked through a short onboarding that asks what your business does, your hours, and how you want calls handled.

2. Teach Sylo your basics

During onboarding you give Sylo the essentials: services and prices, opening hours, your address, and the questions customers ask most. You can point it at your website, paste in documents, or type answers directly. The more you give it, the more calls it finishes without you. You can always add more later under Knowledge in your dashboard.

3. Get your Sylo number

In the dashboard, open Phone numbers and pick a number in your area code. This is the number Sylo answers on. You can publish it directly as your business line, or keep your existing number and forward it.

4. Forward your existing line (optional)

If customers already know your number, don't change it. Ask your phone carrier to forward calls to your Sylo number (every carrier supports this; it's usually a short dial code or a setting in your carrier app). Callers still dial the number they've always used, and Sylo picks up.

Check your work

Call your own line. You should hear Sylo answer with your business name. Ask it something you taught it, and try booking a time. Everything it does shows up in your Inbox, with the full conversation.

If anything doesn't behave the way you expect, see the Troubleshooting section, or write to info@wayhow.ai. A real person reads every message.