SyloThe AI that finishes the job.
Sylo doesn't take messages. It answers from your own knowledge, books the appointment, takes the deposit, flags the urgent call, and writes the receipt.
- Answers from your hours, services, prices, and policies, in your business's voice
- Books appointments and reservations directly onto your calendar
- Takes deposits and order payments by secure card checkout
- Confirms, reminds, and rescues no-shows with a waitlist
- Every call recorded + transcribed, searchable in your dashboard
- 24/7 across voice, SMS, and your site widget (WhatsApp coming), no per-minute meter
A traditional answering serviceA human on the other end.
A live agent answers, takes a message, and emails or texts it to you. Some services book appointments through a portal; most do not.
- Real human on the line
- Handles unusual conversations gracefully
- Per-minute billing scales with call volume
- Booking depends on the service's integrations
- Coverage hours vary; 24/7 typically costs more
- Quality varies with the agent on shift
When an answering service still wins.
Two cases. One, when most of your inbound is unusual: long, emotional, unscripted conversations that depend on a person reading the room. Two, when your industry requires a human in the loop for regulatory reasons (some healthcare contexts, certain legal triage workflows). In both cases, hire a human service. Sylo's for the rest: the bookings, the questions, the routine triage, the after-hours that eat your time. And Sylo is an AI that says so on every call: anything you've told it to escalate, it flags as urgent and gets to you fast.