The AI front desk that finishes the job
Never miss the call that matters.
Sylo is your front desk on every channel: calls, texts, and your website. It knows your business, answers your customers, books the appointment, takes the order, collects the payment, and hands the conversation to your team when it counts. Your best employee on her tenth year, not a robot reading a script. It works for any business that talks to customers, from a one-person shop to a multi-location team and its customer service line.
How it works
Sylo listens, decides, and finishes the call, every time.
The same loop your best receptionist runs. Done in seconds, twenty-four hours a day, across every channel your customers actually use.
Picks up the way you would.
Answers in your business's voice, by name. Recognizes returning customers across phone, SMS, and your site widget (WhatsApp coming), so people never repeat themselves.
Knows what to do next.
Answers from your own knowledge, books on your calendar, takes the order, takes a message, or flags an emergency and alerts you. Stays inside the rules you set. Never freelances.
Closes the loop.
Sends the confirmation, posts the order to the kitchen, files the transcript. You see every conversation in your dashboard. Listen back any time.
See it
This is what you open in the morning.
Not another app to babysit: a receptionist's end-of-day report, ready whenever you look. Here's the actual product.
Your day, already handled
Open Sylo to good news.
Every morning: what Sylo booked, in dollars, and what it's done for you since day one. The wins land whether you were on the floor, on a job, or asleep.
Everything Sylo does
Calls, texts, web chat, bookings, payments - the full picture in under two minutes.
Hear it
What a Sylo call sounds like.
A scripted illustration of how Sylo answers a restaurant call: books the reservation, flags the allergy for the kitchen, sends a text confirmation. Not a real customer call.
- Hi, thanks for calling. This is Sylo. How can I help?
- Hi, I'd like to book a table for four tomorrow at seven.
- We have 6:45 or 7:30. Would either work?
- 7:30 is great. Also, one of us has a nut allergy. Is that okay?
- Absolutely. I'll flag it for the kitchen. Patio or main room?
- Patio if you have it.
- Booked: 4 guests, Wednesday at 7:30 on the patio. I've noted the nut allergy. You'll get a text confirmation in a moment.
Built for
Made for your line of work, whatever it is.
Sylo learns your business and runs the phone the way you would: booking, orders, customer service, or just answering and taking messages. These are examples, not the whole list. If your customers call or message you, Sylo is built for you.
Reservations, special requests, and that 8pm rush.
Books on your floor plan, knows your menu and its allergens, and takes orders for pickup or delivery. Stops calling the host stand during dinner.
Restaurants →Books the right stylist for the right service.
Knows your services and your stylists' calendars. Flags no-shows and fills freed slots from your waitlist.
Salons & barbers →Triages emergencies, schedules the rest.
Hears "no heat," flags it as urgent, and alerts you right away. Books the maintenance visits on your dispatch grid.
HVAC & trades →Fills the chair while your team is chair-side.
Books cleanings and checkups, answers insurance questions from your own knowledge, and flags dental emergencies as urgent.
Dental clinics →Books the bay while you're under the hood.
Schedules service, takes quote requests with the vehicle's details, and flags breakdowns so you can call back fast.
Auto repair →Catches the burst pipe, books the rest.
Flags "water everywhere" as urgent and alerts you right away. Books the routine jobs on your calendar.
Plumbing →Takes the call while you're in the panel.
Flags hazards like "burning smell" as urgent, books inspections and installs, and takes quote requests with callback details.
Electricians →Books the next clean while your crew works.
Schedules estimates and recurring visits, takes quote requests by size and frequency, and answers the everyday questions.
Cleaning services →Books the groom while you're holding the dog.
Books grooming, boarding, and clinic visits, flags urgent pet situations, and never gives veterinary advice.
Pet care →Takes the intake call while you're in court.
Books consultations, takes detailed intake messages, and never gives legal advice; legal questions go to you.
Law firms →Books the next yard while your crew mows.
Books estimates, takes quote requests with the property's details, and catches the spring rush after hours.
Landscaping →Answers every admissions call, in the student's language.
Answers enquiry lines in six languages, books campus tours, and hands callers to your team during office hours.
Universities & colleges →One front desk for every location you run.
Custom volume per contract, a number for every location, pooled allowances, single sign-on, and agents who can take over.
Enterprise →Answers, takes messages, escalates. Booking optional.
For any business with customers who call. Answers from your knowledge, takes real messages, and hands off cleanly when a person's needed, and never gives medical, legal, or financial advice.
Any business →Pricing
Less than a part-time receptionist's lunch break.
Pick the tier that matches your volume. Starter runs the one channel you pick; every other plan includes voice, SMS, WhatsApp (coming), the embeddable widget, and a 14-day free trial.
Starter
One channel, done right. Pick calls, texts, or web chat.
- 150 call minutes a month, or
- 500 texts (SMS segments), or
- 250 web chats. One channel, your pick
- 2 concurrent calls
- Serves customers in six languages, every channel
- Bookings, reminders, and your knowledge base included
- One business phone number
- Upgrade any time as you grow
- Email + chat support
Solo
For owner-operators and 1-2 chair shops.
- 2 concurrent calls
- 200 voice minutes / month
- 300 web chat conversations / month
- 200 SMS segments / month
- 100 WhatsApp conversations (coming)
- Serves customers in six languages, every channel
- One business phone number
- Voice + SMS + widget (WhatsApp coming)
- Knowledge base & FAQ tools
- Email + chat support
Shop · Most popular
For busy single-location shops.
- 5 concurrent calls
- 500 voice minutes / month
- 1,000 web chat conversations / month
- 500 SMS segments / month
- 250 WhatsApp conversations (coming)
- Serves customers in six languages, every channel
- Multi-staff calendars
- Deposits via Stripe Connect
- Booking reminders + no-show recovery
- Priority support · 4-hour SLA
Business
For high-volume operators and multi-staff teams.
- 15 concurrent calls
- 1,000 voice minutes / month
- 3,000 web chat conversations / month
- 1,500 SMS segments / month
- 750 WhatsApp conversations (coming)
- Serves customers in six languages, every channel
- The highest limits on every channel
- Priority support · 2-hour SLA
- Guided onboarding session
Enterprise
For 10+ locations, very high volume, or custom integrations and security requirements.
- Custom volume on every channel
- Per-location routing
- Custom integrations & API
- SSO + security review
- Dedicated success manager · 1-hour SLA
- Volume-based custom pricing
Hear Sylo answer your line.
Forward your number, give Sylo your hours and a few FAQs, and you'll hear it answer in your voice before lunch. 14-day free trial, cancel any time.