The AI front desk that finishes the job
Never miss the call that matters.
Your front desk on every channel: calls, texts, WhatsApp and your website. It answers from your own knowledge, books the appointment, takes the order, collects the payment, and hands over to your team when a person is wanted. One line or two hundred.
How it works
Sylo listens, decides, and finishes the call, every time.
The same loop your best receptionist runs. Done in seconds, twenty-four hours a day, across every channel your customers actually use.
Picks up the way you would.
Answers in your business's voice, by name. Recognizes returning customers across phone, SMS, WhatsApp, and your site widget, so people never repeat themselves.
Knows what to do next.
Answers from your own knowledge, books on your calendar, takes the order, takes a message, or flags an emergency and alerts you. Stays inside the rules you set. Never freelances.
Closes the loop.
Sends the confirmation, posts the order to the kitchen, files the transcript. You see every conversation in your dashboard. Listen back any time.
See it
This is what you open in the morning.
Not another app to babysit: a receptionist's end-of-day report, ready whenever you look. Here's the actual product.
Your day, already handled
Open Sylo to good news.
Every morning: what Sylo booked, in dollars, and what it's done for you since day one. The wins land whether you were on the floor, on a job, or asleep.
Everything Sylo does
Calls, texts, web chat, bookings, payments - the full picture in under two minutes.
Hear it
What a Sylo call sounds like.
A scripted illustration of how Sylo answers a restaurant call: books the reservation, flags the allergy for the kitchen, sends a text confirmation. Not a real customer call.
- Hi, thanks for calling. This is Sylo. How can I help?
- Hi, I'd like to book a table for four tomorrow at seven.
- We have 6:45 or 7:30. Would either work?
- 7:30 is great. Also, one of us has a nut allergy. Is that okay?
- Absolutely. I'll flag it for the kitchen. Patio or main room?
- Patio if you have it.
- Booked: 4 guests, Wednesday at 7:30 on the patio. I've noted the nut allergy. You'll get a text confirmation in a moment.
Who runs it
Any organisation that answers people.
Sylo learns your organisation and runs the front desk the way you would: answering from your own knowledge, booking, taking orders, routing to the right department, or simply taking a message. These are examples of who runs it, not the limits of who can.
Reservations, special requests, and that 8pm rush.
Books on your floor plan, knows your menu and its allergens, and takes orders for pickup or delivery. Stops calling the host stand during dinner.
Restaurants →Books the right stylist for the right service.
Knows your services and your stylists' calendars. Offers the waitlist when the day is full.
Salons & barbers →Triages emergencies, schedules the rest.
Hears "no heat," flags it as urgent, and alerts you right away. Books the maintenance visits on your dispatch grid.
HVAC & trades →Fills the chair while your team is chair-side.
Books cleanings and checkups, answers insurance questions from your own knowledge, and flags dental emergencies as urgent.
Dental clinics →Books the bay while you're under the hood.
Schedules service, takes quote requests with the vehicle's details, and flags breakdowns so you can call back fast.
Auto repair →Catches the burst pipe, books the rest.
Flags "water everywhere" as urgent and alerts you right away. Books the routine jobs on your calendar.
Plumbing →Takes the call while you're in the panel.
Flags hazards like "burning smell" as urgent, books inspections and installs, and takes quote requests with callback details.
Electricians →Books the next clean while your crew works.
Schedules estimates and recurring visits, takes quote requests by size and frequency, and answers the everyday questions.
Cleaning services →Books the groom while you're holding the dog.
Books grooming, boarding, and clinic visits, flags urgent pet situations, and never gives veterinary advice.
Pet care →Takes the intake call while you're in court.
Books consultations, takes detailed intake messages, and never gives legal advice; legal questions go to you.
Law firms →Books the next yard while your crew mows.
Books estimates, takes quote requests with the property's details, and catches the spring rush after hours.
Landscaping →Answers every admissions call, in the student's language.
Answers enquiry lines in six languages, books campus tours, and hands callers to your team during office hours.
Universities & colleges →One front desk for every location you run.
Custom volume per contract, a number for every location, pooled allowances, single sign-on, and agents who can take over.
Enterprise →Answers, takes messages, escalates. Booking optional.
For any business with customers who call. Answers from your knowledge, takes real messages, and hands off cleanly when a person's needed, and never gives medical, legal, or financial advice.
Any business →Pricing
Less than a part-time receptionist's lunch break.
Pick the tier that matches your volume. Starter runs the one channel you pick; every other plan includes voice, SMS, WhatsApp, the embeddable widget, and a 14-day free trial.
Starter
One channel, done right. Pick calls, texts, or web chat.
- 2,100 usage credits / month, any channel
- up to 210 call minutes a month, or
- up to 525 texts (SMS segments), or
- up to 300 web chats. One channel, your pick
- 2 concurrent calls
- Serves customers in six languages, every channel
- Bookings, reminders, and your knowledge base included
- One business phone number
- Upgrade any time as you grow
- Email + chat support
Solo
For one line and a steady day. The phone gets answered while you work.
- 4,100 usage credits / month, any channel
- 2 concurrent calls
- up to 410 voice minutes
- up to 585 web chat conversations
- up to 1,025 SMS segments
- up to 585 WhatsApp conversations
- Serves customers in six languages, every channel
- One business phone number
- Voice + SMS + WhatsApp + widget
- Knowledge base & FAQ tools
- Email + chat support
Shop · Most popular
For one busy line that can never be missed.
- 7,300 usage credits / month, any channel
- 5 concurrent calls
- up to 730 voice minutes
- up to 1,042 web chat conversations
- up to 1,825 SMS segments
- up to 1,042 WhatsApp conversations
- Serves customers in six languages, every channel
- Deposits via Stripe Connect
- Priority support · 4-hour SLA
Business
For heavy volume on every channel at once, with a team taking the handovers.
- 15,100 usage credits / month, any channel
- 15 concurrent calls
- up to 1,510 voice minutes
- up to 2,157 web chat conversations
- up to 3,775 SMS segments
- up to 2,157 WhatsApp conversations
- Serves customers in six languages, every channel
- The highest limits on every channel
- Priority support · 2-hour SLA
- Guided onboarding session
Enterprise
For high volume, deep integration work, a security review, or the contract terms your procurement team needs.
- Custom volume on every channel
- Per-location routing
- Custom integration work, built with you
- Single sign-on, set up with you, plus a security review
- Dedicated success manager · 1-hour SLA
- Volume-based custom pricing
Hear Sylo answer your line.
Forward your number, give Sylo your hours and a few FAQs, and you'll hear it answer in your voice before lunch. 14-day free trial, cancel any time.