Sylo for universities and colleges
Enquiry season buries the admissions office: programs, deadlines, fees, tours. Callers who reach a busy line apply somewhere that answered. Sylo picks up every call and chat, day and night.
What Sylo does for universities and colleges
Prospective students call in the language they think in. Sylo answers admissions and enquiry lines in English, French, Spanish, German, Chinese, and Hindi, and keeps your facts straight in all of them.
Schedules campus tours and advising sessions on your real calendar, reads the time back, and confirms, so visit slots fill without a queue at the front office.
Give Sylo your site and it learns your programs, deadlines, and fees, then answers from that knowledge only, in your institution’s tone, never guessing.
When a caller needs a person, Sylo sends them to the line you configure, during the hours you set. After hours, it captures the enquiry instead of losing it.
The 11pm question about application deadlines gets a real answer at 11pm, and the full transcript lands in your inbox for follow-up in the morning.
Run every campus under one organization: pooled allowances, per-campus numbers, single sign-on for staff, and one dashboard over all of it.
How it works
Every call and text, 24/7: phone, SMS, and your website (WhatsApp coming). Greets returning customers by name, so they never repeat themselves.
Answers questions from your own knowledge, books or takes an order, takes a message, or flags something urgent for you. All inside the rules you set, never freelancing.
Sends the confirmation, saves the message or order to your dashboard, and alerts you when something needs you. Listen back to any conversation, any time.
Forward your line, give Sylo your hours and a few FAQs, and it's answering in your voice before lunch.